Frequently Asked Questions

• What is the minimum term?Subscriptions are based on an annual contract.
• Are there any requirements?Subscriptions are restricted to corporations, limited companies and charities only. Organisations must be registered in approved countries and hold a valid Cyber Essentials certification.
• How do I register?You can register for an account from our Pricing page. Initial registration takes about 5 minutes, but we then need to verify your details.
• Who can register?Registration is open to official organisations, companies, charities, public bodies. We do not allow individuals to register for an account.
• How do you verify my details?We use a combination of manual and uatomated verification to verify your details.
  
  We require evidence to prove that you are an organisation, and that you meet our cyber security requirements (Cyber Essentials & cyber insurance).
• Can I change my plan after registration?Yes, you can change your plan at any time, but you cannot downgrade your plan if you exceed the limits of your current plan. You can upgrade your plan at any time.